Privacy Policy

Effective Date: March 11, 2026  |  Last Updated: March 11, 2026  |  Jurisdiction: Chicago, Illinois, USA

LNS Solutions ("we," "our," or "us"), based in Chicago, Illinois, operates the LNS Google Review Management platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application.

By using this application, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Google Account Information: When you connect your Google account via OAuth 2.0, we access your name, email address, and Google Business Profile data including business locations and customer reviews.
• Usage Data: Information about how you interact with the platform (pages visited, actions performed, timestamps).
• Device & Log Data: IP address, browser type, operating system, and access logs for security and troubleshooting purposes.

2. How We Use Your Information

We use the information we collect to:

• Display and manage your Google Business Profile(s) within the app.
• Fetch and display customer reviews associated with your business.
• Allow you to respond to customer reviews directly from the platform.
• Sync and update business profile information via the Google Business Profile API.
• Authenticate and maintain your session securely.
• Improve the functionality and performance of our application.
• Comply with legal obligations under applicable US and Illinois law.

3. Google API Usage & Restricted Scopes

We access Google data only for the purposes described in this policy. We do not sell, transfer, or use Google user data for serving advertisements or any purpose unrelated to the core functionality of this application.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., hosting, analytics), bound by confidentiality agreements.
• Legal Compliance: When required by law, court order, or governmental authority in the United States or State of Illinois.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice.

5. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights (Illinois & US Residents)

As a user, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account and personal data from our systems.
• Revoke Google account access at any time via your Google Account Permissions.
• Opt-out of non-essential communications at any time.

To exercise any of these rights, contact us at the email address provided below.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure token storage, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

This application is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Third-Party Links

Our application may contain links to external websites (e.g., Google). We are not responsible for the privacy practices or content of those third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the application after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Company: LNS Solutions
• Location: Chicago, Illinois, USA
• Email: Info@lnsoln.com